GENERAL TERMS
PerkuJAV team provides intermediary services to customers who wish to shop in US online stores. Intermediaries handle the process of ordering, purchasing, shipping to Lithuania and delivering your desired items to your door.
IMPORTANT: PerkuJAV is not a directly related to goods production or sales, thus, cannot be responsible for product and material quality, factory defects, description and size chart inconsistencies.
ORDER PLACEMENT
Orders are placed in PerkuJAV Facebook group by commenting “Noriu” and indicating the size, color or other variation under the chosen item’s post or by sending the order via email [email protected].
You may also choose from offers uploaded on PerkuJAV website and order them by adding them to your shopping cart.
If you wish to browse US online stores and search for deals yourself, you can place a custom-made order by filling out the Order form on PerkuJAV website.
Comment “Noriu”, an order by email or through Order form are all considered valid orders, therefore, by submitting them you confirm that you have read our Purchase Agreement and commit to pay the invoice within 48 hours upon its receipt.
Items are purchased without advanced payment, immediately after the customer places an order. In case of ordering goods of higher value, new customers may be asked to top up their PerkuJAV balance or pay for the order before it is processed.
INTERMEDIARY FEES
+ Item price (+ US local delivery fee*)
+ Intermediary fee (15 % off item price)
+ Sales Tax (VAT equivalent in the US)
+ Shipping to Lithuania fee (by air or by sea)
+ Delivery fee (to the parcel locker or to your home)
*Applied if cart value does not qualify for free local delivery and/or if the store does not offer free delivery.
**A higher intermediary fee may be applied to commercial shipments.
IMPORTANT! Since orders are processed without advanced payment, the final price of the order may be affected by fluctuations in currency exchange rates. To reduce the impact of these fluctuations and to cover the bank expenses between Lithuania and the US, during the payment process 0,04 € is added to the dollar exchange rate.
SHIPPING TO LITHUANIA RATES
By air 14 $/kg (takes approximately 5–7 business days)
By sea 8 $/kg (takes approximately 4–6 weeks)
IMPORTANT! Delivery term is calculated starting from the day the order is dispatched from the US. The delivery terms are preliminary and can be prolonged as customs officers have the right to suspend packages for additional inspection.
In case the customer doesn’t indicate the preferred shipping method, shipping by air is selected by default.
PAYING THE INVOICE
The invoice is generated and sent via email after items are received in the US warehouse. The customer commits to pay the invoice within 48 hours upon its receipt.
If, for valid reasons, you are unable to pay the invoice within the specified time, you must contact the PerkuJAV team. Failure to inform us and/or pay for the order may result in the restriction of your PerkuJAV account, allowing you to place orders only with advanced payment.
CANCELING THE ORDER
An order may be cancelled only if the items have not yet been dispatched from the US. In such a case, the customer commits to pay the intermediary fee and to cover the additional costs of returning the item to the US store.
RETURNS AND COMPENSATIONS
PerkuJAV is not a direct representative of the item manufacturer or sellers; therefore, it is not responsible for factory defects, material quality, inaccuracies in item description and size charts.
PerkuJAV takes responsibility for item damage that may occur during transportation, obvious discrepancies between ordered and received product (size, color, model, etc.) and item loss during transit. If the customer receives the package with any of the above-listed defects, the customer should contact us via email info@perkujav.com within 48 hours of receiving the package.